Differences = The Sequel
December 3rd, 2009 by glenda-chongA recent incident brought me to Hua-Shan Hospital yet again, marking almost one year since I last stepped foot in this medical facility in the former French Concession. The difference this time is that I was the patient in need of an X-Ray. Turns out that my injury was not serious but what shocked me was the fee – which brings me to the subject of today’s blog.
Accompanied by my friend (let’s call him JH), we headed straight for the same Wai Bing Section, where I had been a year ago. (Wai-Bing means Foreign Guest)
The receptionist asked me to fill up a registration form and politely told me the administration fee would cost CNY 500 (that converts to SGD 104).
“Wow, so expensive?” I exclaimed.
“That’s normal.” she replied with a pleasant poker face.
“Hey you got insurance or not?” JH said in a deliberate Singaporean accent to amuse me.
But insurance is not the point. Since I was in pain and wanted to allay my fears of broken bones, I dutifully filled up the forms and waited. Then a nurse came and took my blood-pressure and advised that the requested X-Ray would cost me CNY 700.
At this point, JH who has a local partner suggested that we switch to the Local Section instead. Trusting his 7 years experience in Shanghai, I agreed and we took a walk to another block, with me taking slow, painful steps over an otherwise reasonable distance.
When we eventually found the “local registration booth”, the duty nurse spoke in Mandarin, “What’s your problem? Fill up your age and mobile contact, pay at the next window, get your card and a waiting number and the doctor will see you. Plus you pay CNY 15.50”
This was my first shock. I would have had to pay 30 times more at the Wai-Bing Section.
After a half hour wait, a doctor gave me an X-Ray “prescription” and we took another slow and painful walk to yet another block (The Wai-Bing nurse had offered to have me escorted by wheel-chair)
At the X-Ray department, the attendant refused to let me proceed because I hadn’t paid yet. It would have been another painful walk if not for JH. Being my saint for the day, he ran off as directed to pay while I waited. When he returned with a payment receipt, I got my number and we waited in line.
And then my second shock. Guess who is waiting next in line?
After me was a Russian woman, who was sent over by the Wai-Bing nurse, to the same X-Ray department – even though she was paying Wai-Bing rates. The only difference is she cannot speak Mandarin.
I find out later that the doctors at the Wai Bing Section are the same doctors at the Local Section. So when a foreigner arrives at the Wai-Bing Section, the nurse will page an English-speaking doctor who will then traverse across to the Wai-Bing block.
So this is how the fees compare:
FOREIGN
Administration CNY 500
X-ray CNY 700
Consultation CNY 500*
Medication CNY 1000*
TOTAL CNY 2700
(SGD 562.50)
* a rough guess
LOCAL
Administration CNY 15.50
X-ray CNY 130
Consultation FREE
Medication CNY 350
TOTAL CNY 495.50
(SGD 103.20)
Foreigner pays CNY 2700 (SGD 562.50) while locals pay CNY 495.50 (SGD 103.20)
So is the English service really worth a 5-time premium?
Or is this why sometimes the locals say we are gullible and if we can be “eaten” then they should “eat” us?
I’m still pondering over the commercials and the morality of this subject while I nurse my very bad bruise with the aid of strong painkillers. (many thanks to concerned friends and well wishers).
And as I am reminiscing over last year’s first visit to this hospital, I cannot help but wonder if this Sequel will end up being the mere second installment of a Trilogy!
Jacky, be warned!






